ABPMP Certified
BUSINESS PROCESS MANAGEMENT CERTIFICATE SERIES SEPTEMBER - DECEMBER 2023
PROGRAM INTRODUCTION With information technology redefining operations in almost every industry, managing the “business process” has become more essential than ever. Business Process Management (BPM) is a critical skillset for analysts who design the way work is performed and for managers who must ensure ongoing performance improvement. Through the course of three modules, the Business Process Management Certificate Series will provide the tools and techniques needed to transform business operations. Participants will learn how to reduce costs, optimize profits, increase capacity, slash service times, provide a better customer experience, and compete through effective process management. The instructors and the program are registered with the Association of Business Process Management Professionals International (ABPMP). The Business Process Management Series is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge. WHO SHOULD ATTEND? Those who will benefit from attending this program are: • Leaders or members of Six Sigma, Kaizen, or reengineering teams • Process owners and managers • Process, workflow, and business analysts • Functional and project managers • All types of directors, especially quality assurance, HR, operations, supply chain, IT, and risk management • Internal change agents • Candidates for ABPMP certification or recertification • Managers and consultants who are installing BPM, ERP, CRM, or similar technologies • Senior leaders who are champions of process and technology change PRICE AND REGISTRATION $3,495 – full series $1,295 – per module when purchased individually as a stand-alone program
OUR MISSION We create and disseminate knowledge through collaboration, developing global transformational leaders who positively impact organizations and society. OUR VISION To be a top-of-mind business school as reflected by the recognition of our brand, the reputation of our people, and
the rankings of our programs.
Executive Development Programs edp@broad.msu.edu execed.broad.msu.edu 517-353-8711
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LOCATION Live, Online
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