2025 | Business Process Management Certificate Series

Unlock Efficiency with Proven Process Improvement Techniques Imagine a workday without bottlenecks, delays, or unnecessary frustrations—whether it’s dealing with a slow response from the doctor’s office, waiting too long at the car repair shop, or facing inefficiencies within your own team. Business process improvement isn’t just for engineers; it’s for anyone who’s ready to take control and make meaningful, measurable changes. Our Business Process Management (BPM) Series is crafted to empower you with process optimization strategies. In our flexible, online, three-module certificate, you’ll gain practical tools to Map, Measure, and Manage your way to operational excellence: Map Your Current State: Dive deep into your existing business processes to uncover hidden inefficiencies. Measure Effort and Time: Harness data-driven insights to identify the root causes of delays and waste. Manage Adjustments: Implement process improvement and workflow optimization initiatives that lead to streamlined, more effective workflows. This program goes beyond theory. It’s about actionable strategies you can start applying immediately to make your work more efficient and impactful. Plus, our course (instructors and content) is recognized by the Association of Business Process Management Professionals International (ABPMP), aligning with their Comprehensive Body of Knowledge. “I WAS GIVEN A BROADER AWARENESS OF THE TOOLS AT MY DISPOSAL AND BETTER INSIGHT INTO HOW I CAN IDENTIFY CAUSATION FOR OUR PROCESS BREAKDOWNS.” PAST PARTICIPANT

OUR MISSION We create and disseminate knowledge through collaboration, developing global transformational

leaders who positively impact organizations and society.

OUR VISION To be a top-of-mind business school as reflected by the recognition of our brand, the reputation of our people, and the rankings of our programs. EXECUTIVE DEVELOPMENT PROGRAMS Michigan State University edp@broad.msu.edu execed.broad.msu.edu 517-353-8711

COST $4,095 – full series $1,495 – per module when purchased as a stand-alone program

LOCATION This interactive program will be available on-site at the Henry Center for Executive Development , 3535 Forest Rd, Lansing, MI 48910.

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