2025 | Water/Wastewater Programs

Our Online self-paced programs in the water/wastewater sector offer valuable insights and skills to professionals seeking to enhance their knowledge and proficiency in various areas. Among these programs, Effective Communication in the Municipal Field equips participants with essential communication strategies tailored for the unique challenges of municipal water/wastewater management, fostering clearer exchanges and smoother workflows. Maintenance Management in the Water Wastewater Field delves into the intricacies of maintaining critical infrastructure, providing comprehensive training on asset management, preventive maintenance, and troubleshooting techniques to ensure operational efficiency and reliability. Lastly, Supervisory Management in the Water Wastewater Field focuses on honing leadership skills specific to the industry, empowering supervisors to effectively lead teams, manage resources, and navigate regulatory frameworks, thus contributing to the sustainable management of water/wastewater systems. These programs collectively cater to the diverse needs of professionals in the sector, facilitating their continuous growth and development in their respective roles.

WATER/WASTEWATER SELF-PACED ONLINE PROGRAMS

OUR MISSION We create and

disseminate knowledge through collaboration, developing global transformational leaders who positively impact organizations and society. OUR VISION To be a top-of-mind business school as reflected by the recognition of our brand, the reputation of our people, and the rankings of our programs. EXECUTIVE DEVELOPMENT PROGRAMS Michigan State University edp@broad.msu.edu execed.broad.msu.edu 517-353-8711

PROGRAM DESCRIPTION This self-paced, online program consists of seven lessons about key management and supervisory principles specifically designed for supervisory management in the water/ wastewater field. Upon registration, you will receive a textbook and guide, as well as references to additional reading materials, with detailed instructions on how to complete the program requirements. The program is divided into seven sections, and after completion of each section, you will complete an online multiple-choice examination to test your learning. You may take each examination more than once, and your final score for each section will be automatically recorded. An accumulated pass score for all multiple-choice examinations is 70% or above and you will be able to view the results immediately upon completion of each examination. Upon satisfactory completion of all seven sections, you will receive a letter of verification showing you have earned continuing education units, each unit equivalent to 10 hours of study, and a certificate awarded by Michigan State University. Most states recognize this program as a necessary part of personal development for certification, job upgrading, and certificate renewal. SUPERVISORY MANAGEMENT IN THE WATER WASTEWATER FIELD WHO SHOULD ATTEND? This program is specifically designed for those working in the water/wastewater industry, and will help those wishing to learn all aspects of how to manage and supervise a maintenance program or function. These could include system managers, department heads, superintendents of treatment plants, distribution systems, collection systems etc., operation managers and senior operators, maintenance leaders, managers and supervisors, crew chiefs, stock room supervisors, office leaders, coordinators and team members. SCHEDULE DETAILS You can register for this self-paced, online program at anytime. On average, most participants complete the program in 10-12 weeks. You can learn in your own time, at your own pace, and all the materials are available to you continuously. The program will remain open for participants to complete for one calendar year from the date of registration.

COST $495

LOCATION Self-paced online

CONTACT Email wwwcoordinator@broad.msu.edu for more information.

PROGRAM DESCRIPTION This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry. Upon registration, you will receive two textbooks specific to maintenance management and a guide to tell you which chapters and sections to read and much additional material to refer to, with detailed instructions on how to complete the program requirements. The program is divided into five sections, and after completion of each section, you will complete an online multiple-choice examination to test your learning. You may take each examination more than once, and your final score for each section will be automatically recorded. An accumulated pass score for all multiple-choice examinations is 70% or above and you will be able to view the results immediately upon completion of each examination. Upon satisfactory completion of all five sections, you will receive a letter of verification showing you have earned 6 continuing education units, each unit equivalent to 10 hours of study, and a certificate awarded by Michigan State University. Most states recognize this program as a necessary part of personal development for certification, job upgrading and certificate renewal. MAINTENANCE MANAGEMENT IN THE WATER WASTEWATER FIELD WHO SHOULD ATTEND? This program is specifically designed for those working in the water/wastewater industry, and will help those wishing to learn all aspects of how to manage and supervise a maintenance program or function. These could include system managers, department heads, superintendents of treatment plants, distribution systems, collection systems etc., operation managers and senior operators, maintenance leaders, managers and supervisors, crew chiefs, stock room supervisors, office leaders, coordinators and team members. SCHEDULE DETAILS You can register for this self-paced, online program at anytime. On average, most participants complete the program in 10-12 weeks. You can learn in your own time, at your own pace, and all the materials are available to you continuously. The program will remain open for participants to complete for one calendar year from the date of registration.

COST $495

LOCATION Self-paced online

CONTACT Email wwwcoordinator@broad.msu.edu for more information.

PROGRAM DESCRIPTION This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment. Upon registration, you will receive a sixty-page self-study document and notes to tell you which sections to read with detailed instructions on how to complete the program requirements. The self-study program will improve all that work in or interact with local government to understand the most efficient and effective way to communicate in their working environment. Many of our participants have indicated the need for a program that helps them communicate with their associates at work, with elected and full time local government representatives and officials and with concerned citizens within their communities. The self-study document, compiled by an MSU specialist who has immense experience working in the municipal field, is written in the style of a fictional narrative. This narrative is designed to make the learning experience highly practical, as it considers how an administration can improve communications internally and with citizens. It is based on a city, the mayor, elected officials, full time officers and employees with a focus on utilities supervision. The program and therefore the narrative is divided into five sections or lessons, and after completion of each section, you will complete an online multiple-choice examination to test your learning. You may take each examination more than once, and your final score for each section will be automatically recorded. An accumulated pass score for all multiple-choice examinations is 70% or above and you will be able to view the results immediately upon completion of each examination. Upon satisfactory completion of all five sections, you will receive a letter of verification showing you have earned 5 continuing education units, each unit equivalent to 10 hours of study, and a certificate awarded by Michigan State University. Most states recognize this program as a necessary part of personal development for certification, job upgrading and certificate renewal. EFFECTIVE COMMUNICATION IN THE MUNICIPAL FIELD WHO SHOULD ATTEND? This program is specifically designed for those working in the municipal environment, and will help those wishing to learn vital aspects of how to communicate internally in this complex environment and externally to the media and to concerned citizens. This program would be appropriate for a wide range of appointments and jobs including elected officials such as mayors and representatives, department heads, city managers, water commissioners, superintendents of clean water facilities, treatment plants, distribution systems, collection systems, etc., local utility managers, operation managers and senior operators, maintenance leaders, managers and supervisors, crew chiefs, office leaders, office coordinators and team members.

EFFECTIVE COMMUNICATION IN THE MUNICIPAL FIELD CONT.

KEY LEARNING OBJECTIVES Once completed, you will be equipped to understand: • The way in which local government communications functions • The formulation of an agenda that enables internal functions to understand current status of activities throughout the organization

• The importance of involving local citizens directly when executing a media campaign • The vital steps needed to improve interpersonal skills to interact both internally and externally • How to develop the ability to talk to groups and to speak to public audiences • What are the important things to remember when handling communications with the media, particularly local publications and television • How communications must be considered as an integrated whole, and not a series of independent and uncoordinated messages

• The steps needed to build and execute an effective public communications campaign • The internal and external communication needed to execute a successful public communications campaign • What it takes to ensure that media communication is controlled and ‘on message’ and that all internal departments and staff are aware of and support the message and the reasons behind it

SCHEDULE DETAILS You can register for this self-paced, online program at anytime. On average, most participants complete the program in 10-12 weeks. You can learn in your own time, at your own pace, and all the materials are available to you continuously. The program will remain open for participants to complete for one calendar year from the date of registration.

COST $410

LOCATION Self-paced online

CONTACT Email wwwcoordinator@broad.msu.edu for more information.

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